Please contact our customer support team at customerservice@leogor.com with your order details, and we'll be more than happy to assist you in getting the missing piece so you can enjoy your completed puzzle.

Absolutely! We offer free shipping on orders totaling USD 55 and above. It's our way of ensuring you get the best value while shopping with us.

For orders below USD 50, our standard shipping option costs $4.99 and usually takes 5-8 business days for delivery. If you're looking for quicker delivery, we offer expedited shipping at $7.99, with an estimated delivery time of 3-4 business days. Please keep in mind that delivery times may vary based on factors such as location and any potential delays in transit.
Orders totaling $50 and above qualify for free shipping. It's our way of providing extra value to our customers.

For shipments to Alaska, Puerto Rico, Virgin Islands and Hawaii, we offer a standard shipping option at a flat rate of $9.99. This usually results in delivery within 14-20 days. Please note that these delivery times are estimates and can vary based on factors such as location and potential transit delays.
Orders totaling $50 and above qualify for free shipping. It's our way of providing extra value to our customers.

Yes, currently we only offer shipping within the United States. We're constantly exploring options to expand our shipping services in the future.

If your order has not yet been shipped, you have the opportunity to make changes. Feel free to reach out to our customer support team at customerservice@leogor.com as soon as possible with your requested changes. We'll work to accommodate your adjustments before your order is sent out.

If you wish to cancel your order, please contact our customer support team at customerservice@leogor.com as soon as possible. If your order has not yet been shipped, we'll be able to assist you with the cancellation process. However, if your order has already been shipped, cancellation may not be feasible, and we recommend exploring our return and refund options.

Tracking your order is hassle-free! Once your order is shipped, we'll send you a Shipment Confirmation email with your tracking number. You can use this number to track your order through the carrier's website.
If you have any questions or need assistance with tracking, don't hesitate to reach out to our customer support team at customerservice@leogor.com. We're here to help!

Currently, we don't provide gift wrapping services. However, our puzzles come in attractive packaging that makes for a great gift presentation.

Our puzzles are meticulously crafted to offer engaging entertainment for puzzle enthusiasts aged 13 and above. It's important to consider the product details, as they may include specific age recommendations and highlight any concerns regarding small pieces that could present choking hazards. Your safety and enjoyment are our priorities, and we encourage thorough review before selecting puzzles for younger individuals.

We value your interest in our puzzles, whether for sizable individual purchases or corporate needs. Feel free to get in touch with our dedicated customer support team by reaching out to customerservice@leogor.com. We're eager to assist you and explore potential discounts or tailored solutions for your large or corporate orders.